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After using my air purifier, I noticed film on windows. Why is that?

The film on windows does not mean the air purifier is malfunctioning, and it is very rare that unit operation would leave a film on windows. This happens when there is lack of sufficient air flow/circulation inside the house. We recommend opening the windows more often creating a breeze, or running a fan close to where the unit is, which will help to disburse the ions and prevent them from accumulating in just one particular area of your home. You can also try moving the air purifier to another location with better air flow inside your home. Doing this should take care of the problem. If you placed a whole house air purifier in one small room, as opposed to a big open area like a living/dining room, etc., it's possible for the ions to accumulate quite rapidly because of very limited air circulation.