For California Consumers

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I have an old EcoBox air purifier. What's the warranty on it and should I get it repaired?

The older Ecobox model was warrantied for only one (1) year after purchase. It's difficult to predict its life expectancy, which depends on various internal and external factors, such as whether maintenance is performed periodically, what the humidity levels are where the unit is placed, etc. Ecobox is NOT a powerful unit, because it only features a 2-hour away mode and does not have the ability to run the sanitizer 24/7 in trace amounts. Hence, it has very limited coverage. This unit should be used in a small room, where it will be most effective. However outside of that room, you certainly need a more powerful machine that incorporates all of the technologies to effectively sanitize the entire home. So in summary, Ecobox serves well to complement a larger, more powerful machine in your home. However, by itself it may not be as effective.

If your Ecobox is out of warranty and is no longer working, we do NOT recommend for you to invest additional money and time into repairing this unit. It's not worth that. Instead, we recommend you go through our trade-in program and upgrade to a newer, more effective and powerful machine that will serve your entire home, list of which you will see on the trade-in page.