For California Consumers

Enter our Monthly draw to win a FREE Fresh Air LA-3500 v.2.0 Living Lightning™ Alpine Air purifier.

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I would like to have my unit professionally checked and cleaned. Do you have local technical support reps that provide such service?

Due to current state of economy, we were forced to downsize and currently do not employ technical support reps locally to service air purifiers. If there is an active independent dealer in your area, he/she maybe able to provide such a service at a fee at their discretion. If your machine is not performing well, please review the applicable FAQ dealing with the specific issue for possible solutions. After applying the solution(s) if the issue still remains unresolved, visit the repairs page to see if your machine could be repaired and other options available. If your machine is currently working well, we recommend you read the applicable cleaning/maintenance procedure and tips included in this section to maintain your unit accordingly.