For California Consumers

Enter our Monthly draw to win a FREE Fresh Air LA-3500 v.2.0 Living Lightning™ Alpine Air purifier.

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Submit your name and email address to subscribe to our private, valuable Health Tips Newsletter, and your name will be entered instantly in our Monthly draw to Win a FREE Fresh Air LA-3500 v.2.0 Living Lightning™ Alpine Air purifier!
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I have recently received my new air purifier and I would like to improve its performance. What should I do?

If you're experiencing a performance problem with your new air purifier, it is most likely due to incorrect settings and/or placement of your unit! Please refer to the User Guide and Quick Steps Guide enclosed with your new air purifier for specific instructions applicable to your new machine, and also follow these generic instructions applicable to any new model. If you still can't solve your problem, Live assistance is just a step away:

After doing all this, if you're still experiencing a problem with the air purifier's performance, please contact us from the support section.