For California Consumers

Enter our Monthly draw to win a FREE Fresh Air LA-3500 v.2.0 Living Lightning™ Alpine Air purifier.

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I have not received a prepaid return shipping label with my new machine to return the old unit on a trade. What should I do?

TRADE-IN ORDERS: If you have properly placed your trade-in order, the applicable $100 OFF trade discount has already been applied onto your order before you've completed it. Please refer to your receipt. Prepaid return shipping label to return your old machine is normally included with the order you'll receive. PLEASE NOTE that due to popularity of our trade-in program, we often reach our monthly quota very quickly during each month. For this reason, a percentage of customers becomes exempt from having to send their old unit on a trade back to us. So, if prepaid return shipping label has not been included with your order, you do NOT have to send your old unit to us and you can dispose of it in any way you wish (recycle it or throw it away, etc.) Please rest assured that your $100 OFF trade-in discount will NOT be reversed and will remain on your order!